Customer Care

Help with shipping, orders, and returns

Find clear answers regarding our 30-day holiday return policy, tracked continental US shipping, and direct assistance from GrowUS LLC.

30 Days

holiday return window

USPS / UPS

tracked domestic delivery

24h

response time

How It Works

Shipping, tracking, and simple returns

01
02
03

Order Confirmation

Package Tracking

Easy Returns

Every purchase is billed securely in USD and confirmed instantly via email with detailed item breakdowns.

Orders ship across the continental United States with live tracking updates sent straight to your inbox.

Unused holiday items in original packaging qualify for a straightforward 30-day return policy.

Direct Assistance

Send us a message

Have a question about an order or delivery timeline? Reach out directly at business@growusgrow.com or submit the form below for prompt assistance.